Order, Shipping and Delivery Policy

Delivery and shipping are available within the Kingdom of Saudi Arabia through Aramex.

Delivery and shipping to all countries of the world through the shipping company Aramex


Order processing time is 4-14 working days maximum.

Note: Order processing time refers to the time it takes to tailor the item. Working days refer to all days of the week except Friday and Saturday.



Delivery time, currently shipping via:


•Aramex (2-14 days depending on Aramex shipping policy)

Shipping and delivery cost is 30 riyals, including tax, within Saudi Arabia.

Shipping and delivery costs to all countries of the world (according to Aramex international shipping rates, which appear when you select the country when adding your address)

There are customs fees for international orders that are calculated according to the customer's country's law.


Warnings:

•After completing the order, the customer cannot cancel it once the order has been executed.

• In case of changing the delivery location, we apologize for canceling the order, as you must change the delivery address by contacting the shipping company.

If you do not respond to the shipping company, the order will be canceled and returned by the shipping company. Therefore, the store will be contacted immediately to arrange for the re-shipment of the canceled shipment within a maximum period of 3 business days after the shipping company cancels the shipment. Please note that the return shipping fees are borne in full by the customer, according to the policy of the selected shipping company.

•Elegance Ways Store informs you that its responsibility ends when the tracking number is sent to the customer. Order tracking is the customer's responsibility.

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